Shipping Policy

Last updated: June 2026

Thank you for shopping with SilverAstral.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Areas

We currently ship to countries within the European Union (EU).

At this time, we do not ship to countries outside the European Union.

Shipping Costs

We are pleased to offer FREE shipping on all orders.

No additional shipping fees will be charged at checkout.

Estimated Delivery Times

Estimated delivery times vary depending on the destination country.

• Processing Time: 1–2 business days

• Estimated Shipping Time: 7–15 business days

• Total Estimated Delivery Time: 8–17 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier disruptions, weather conditions, peak seasons, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 72 hours for tracking information to become active after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been processed or shipped, we may not be able to modify the shipment. Additional shipping charges may apply for reshipment.

Lost, Delayed, or Damaged Shipments

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Contact Us

If you have any questions regarding shipping, please contact us through our customer support channels.

Thank you for choosing SilverAstral.